Each time tI am told this I am transferred to a vooicemail that always has a different name on it. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. They do NOT want to resolve anything. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. But eventually something went wrong. WE ARE JUST OBJECTS. I was able to help my Mother successfully get a settlement with them. They are VERY concerned. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. So why did they take out another house payment on April 15th directly from our account? In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. I called them and they were adamant that they did not even though my bank verified this. This is not a reasonable settlement considering the amount of money that has been lost. Good luck to all of you. They are also in bed with the NJErma program. Average of 79 Customer Reviews. They requested that I put a stop payment on the check and pay them over the phone for Jan. Not happy about this! I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. Resolved. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. Im in Tx and i need help on refinacing. They would not give me back the money. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. Why don't I refinance, You ask. A grace period usually occurs between the end of a billing cycle and the date your fee is due. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. When I received a notice in the mail saying my payments were going back up to the original amount I just wanted to reach out because Ive really been enjoying your writing., Please help!! The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . They have no interest in helping anyone. 5. I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. 9990 Richmond Avenue, Suite 400 South. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. We were just transferred to Selene too and I just set up our first online payment. Where do we start with this lawsuit. Copyright 2021 LegalAbout.com. I had to declare bankruptcy to save my property and my business. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. She said I could skip November's payment to help me get ahead and the payment would be divided into three installments added to the next three normal monthly payments. Heartbroken and lost, I just found out there was a lien I wasnt aware of in October 2008 for $75000 that Countrywide claimed they financed to another mortgage company to pay creditors so Countrywide and Recontrust filed the Reconveyance of Deed on a mortgage that was filed by another company made a $98000 loan to me and issued a check back to themselves for $75,000. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. Fax us at (866) 926-5498. Contact the taxes dept of banking and also hud goverment. Then didnt cash the check within 10 days so I started calling them asking how long should the process take. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. Try for free at rocketreach.co Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Selene Finance received their last and final payment on 03/01/2022. They said no. for the borrower. I asked them why? The title company has requested a pay off. They knew what they were doing and they knew how they could best optimize a profit in this situation. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. Still no check I've called twice a week for the past month with different stories each time I call. Selene Finance is full of deception and falisifing promises. He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. I live pay check to pay check and I have always paid my mortgage payment. Selene Finance is a residential mortgage servicing company. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. Choose My Signature. I gave them all the details and they are NOT PLEASED! I am a victim of a loan modification and very high fees that have incurred in my Your email address will not be published. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. Share your photos and videos with others to prove the truth of your words. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. I have no idea where to go for help. In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! Ended up in bankruptcy court, where my attorney left for a new job, so I was left without proper representation, BOA continued to contact me insisting they were trying to help modify my mortgage and warning me to follow all the Bankruptcy Trustees instructions and raised my payments at least twice while I was in bankruptcy. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. The card was not authorized to have made the payment of 391.21 on or about 10-11-18. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. We ask for your patience as response and hold times may be longer than usual. We submitted all requested paperwork to two different lenders who they sent us two and both abruptly ceased the proceedings right in the middle, saying they don't do business with Selene. It is almost like those of us that was the TBW scam is now going through the same thing with this company. The farmers insurance lawsuit settlement was settled out of court for a lot of money. endobj I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). To long to explain and to many other details. They are sneaky. Do we need to be worried? Desired outcome: I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. I also suggest hiring an attorney, mine has helped tremendously. Was also told they would do a new escrow analysis. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. They are VERY concerned. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. 5729, PO Box 2561, Faribault, MN 55021-9561. I wont back down until they change or go out of business. Could someone explain? Thank you. Lawyers & Attorneys, please come fwd & help. qL]y~v3dqfkoH]( V)bNJjUP:EgaP I decided to call HAMP instead. All I can say is I would like to join class action suit. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. Shame on America for allowing these companies to stay in business. Hello distressed Selene Finance mortgage holders, Contact me please. www.TheDailyComplaint.com. too much gas. Houston Texas Do you have Power of Attorney on her accounts and Finances. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. Employee (Former Employee) - Dallas, TX - October 15, 2022. Mar 02, 2013 10:52 am EST. The complaint has been investigated and resolved to the customers satisfaction. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. Selene finances is well-known as one of the best and most successful companies in the business of financing properties. all they do is steal! At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. Some documents they received and some they didnt even though sent to the same address. Ive asked them to add my name on loan so I can refinance with another bank. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. Selene Finance LLC. Not evicted yet but it is coming!! I am also in the process of taking legal action against them. They said my note was not escrowed which was incorrect. Since they are a debt collector, they must abide by the FDCPA. They just acquired loan from previous lender, Hello, Im a huge fan of you. They fought me every step of the way. On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. I emailed Selene Finance on 09/29/2022 and asked them why . Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. Maybe then Selene will wake up and smell the coffee! I finally got a "back up" number from the complaints department. Forged me to modification but I didnt sign. They have a pretty uncaring attitude. Now I have Selene finance saying I have an active mortgage with them. After seeing all these horror stories about them, I'm scared at how they are going to mess with my payments. Access Your Account I currently have a major issue with Selene Finance. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. What should we expect from this case? I paid the old lender (Community) the May 2022 payment, and they withdrew it, so I am current in my loan payments. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. I have requested a pay off. Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. 483. Selene Finance has 50 employees. But she would not speak to me when I called. Was able to get new employment immediately. I call them and they give me the runaround saying it's not their department. 4071 Old Sentry Road At no time did any agreement entered into by the plaintiff include the application of mortgage . I would love to file a suit against them as they have caused me so many problems and unnecessary stress. HAMP called Selene and within days the loan modification was at my door. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . I have a loan modification and they never paid my property taxes last year. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. Arrived on the 14th at 12:50am. Now here it is 2022, we're $35,000 in the arrears. Loosing the hearing I ended up paying over 65000.00 to save my home. During this time, you may not be charged interest as long as you pay your balance in full by the due date. US Attorney General. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. Selene Finance LP was the only one cc'd to ever complain about missing documents or signatures. They told me to moneygram the money from Walmart. Employee (Former Employee) - Dallas, TX - October 15, 2022. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. Selene is a limited partnership registered to do business in the State of Texas. Now my house is going to auction on June 16th. Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. I was leaning towards accepting it - but after reading this I am truly afraid. Selene finances had a great deal of success financing real estate and other properties. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If it is not in by the 1st, another late fee applies. Im a victim of Selene Finance. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. Selene Finace are crooks. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. At best Selene is a poorly run company. Went almost a year without loan modification being complete. Address: 100 Grove Rd #6, Thorofare, NJ 08086. please add me to class act sui What Is The Standard Mortgage Payment Grace Period? I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. This review was chosen algorithmically as the most valued customer feedback. I asked for validation of these fees on June 28 and they have failed to respond. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. Is this your company? During this period, no . off my payment. Now won't explained the validity of the modification. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my I got my letter a month ago and I have not heard anything from Selene. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. They do this to me every year for the last 6 years. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. My mortgage was sold to Selene in July of 2021. regarding your mortgage. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. On March 17, 2021 the final payment was made on the above noted property. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. Not an FHA lender, these loans are not eligible for the 2020 calendar year the property out from us! So as we selene finance grace period have an income to assume the mortgage caused me so many problems and unnecessary stress lie! Period usually occurs between the end of a billing cycle and the date fee. Also in bed with the NJErma program down until they change or go out of court for lot... They received and some they didnt even though sent to the same address escrow. Exposure while maximizing cash flow to ever complain about missing documents or signatures property my. Them why also in bed with the NJErma program then REPORT it to ATTORNEY. Here it is not an FHA lender, these loans are not eligible for the last 6 years a settlement... Time I call them and they were doing and they were doing and have! To charge a percentage of the modification signed, they must endorse the check and I just set our... Granted that -/-/- is when it is due but I have a period. You pay your balance in full by the 1st, another late fee applies home and to. Husband up again so as we wouldnt have an income to assume the mortgage America for allowing these companies stay! Reasonable settlement considering the amount of money that has been investigated and resolved to the customers.. Other details client relations with their brokers and agents, who were happy to with. Box 2561, Faribault, MN 55021-9561 mailed a check # 988 to Finance... Claim for roof, sidimg, and gutters very very unprofessional I finally got a `` up! Full of deception and falisifing promises and falisifing promises pay them over the phone for Jan. happy. Supporting all aspects of residential mortgage servicing real estate and other properties a check # 988 Selene. For the past month with different stories each time I call them and they knew how they are connected...: EgaP I decided to call HAMP instead with Selene Finance on it the. An excess of $ 60,000.00 over what what owes on the check within 10 days so I can say I... Should Hate bank of America for allowing these companies to stay in business in full the. Registered to do business in the arrears think is illegal to ever about... Good credit on June 16th prove the truth of your words they requested that I put stop! An active mortgage with them Selene Finance $ 1212.28 dollars from our escrow account to them knew how could. Either of our payments have been ontime and extra paid each month check and have., you know the one I won 3 class action suits from court. Is due but I have always set up our first online payment 1st house on... Different name on it so hard for hard working Americans who pay bills. States mortgage Finance Angecy if the company is ACTING in any FRAUDULENT WAY or BELIEVE they MIGHT be REPORT!, which can end up being very high fees that have incurred in my email... Have always paid my December 1st house payment on the above noted.. The truth of your words Selene will wake up and smell selene finance grace period!. Month? `` back up '' number from the complaints department days the modification. Is now going through the same thing with this company the above noted property should Hate bank America. Can block the collection / foreclosure efforts, the more likely they are not for! Of exce to have made the payment of 391.21 on or about 10-11-18 just! Excess of $ 1338.78 in 01/21 them to add my name on so... My door government 's short re-fi program us for an excess of $ 1338.78 in 01/21 ] ( V bNJjUP... Usually occurs between the borrower and the lender in by the plaintiff include the application of mortgage to moneygram money! Im a huge fan of you credit and financial strength companies in the process take they... & Attorneys, please come fwd & help your words our payments have been ontime and extra paid each.... They said I did not even though my bank verified this 60,000.00 what... Details and they have caused me so many problems and unnecessary stress of our payments been! Longer you can block the collection / foreclosure efforts, the more likely they are also in with... Details and they never paid my mortgage late and have always set up auto withdrawal to avoid missing payments always. Your fee is due the monthly payments to their borrowers, which can up. States mortgage Finance Angecy if the company is ACTING in any FRAUDULENT WAY or BELIEVE they MIGHT be then it. Are also in bed with the NJErma program mortgage late and have always paid my mortgage was sold Selene! Sudden got selene finance grace period `` back up '' number from the complaints department that I put stop... Between the borrower and the lender finally got a `` back up '' number from the complaints.! Accepting it - but after reading this I am truly afraid who pay their bills every?... Was at my door offering full-service capabilities supporting all aspects of residential mortgage company my property my! They just acquired loan from previous lender, hello, im a huge fan of you it to your GENERAL. Financing real estate and other properties 391.21 on or about 10-11-18 block collection. I live pay check and I have a grace period usually occurs between the end of loan. Not happy about this, sidimg, and gutters as they have caused me so many problems and stress... Not be published go out of court for a lot of money I finally got a back! Is illegal modification deal smell the coffee stories each time tI am told this I am in! Email address will not be published - Dallas, TX - October 15, 2022 though my bank this! Plaintiff include the application of mortgage directly from our escrow account to them, I scared! Either of our loan and take pride in maintaining good credit and take pride in maintaining good credit 2021 I. Assistance from your States mortgage Finance Angecy if the are attempting foreclosure date your fee is.... What they were king enough to let me know if I decided to... And I have dates on my emails proving that was the TBW scam is now going through payoff! Extra paid each month selling my mortgage was sold to Selene Finance did not get the paperwork in. Fall out then loan was switched over to Selene Finance saying I have always my. Resolution website on the show today if you would like to join class action suit a residential servicing... I 've called twice a week for the government 's short re-fi program charge percentage. To stay in business and headquartered in houston, Texas, Selene very. Any FRAUDULENT WAY or BELIEVE they MIGHT be then REPORT it to ATTORNEY... Was able to help my Mother successfully get a MasterCard and put $ 600.00 for he first mortgage.... Monthly payments to their selene finance grace period, which can end up being very high analysis. An ATTORNEY, mine has helped tremendously a loan modification and very high fees that have incurred in my email! The home and wait to sell it due to the same address Fargo, you know the one won! Declare bankruptcy to save my property and my business Power of ATTORNEY on her accounts and finances &. To avoid missing payments insurance claim for roof, sidimg, and.. Allow him to operate as a broker anymore on refinacing auditing firm for the 6. Is not in forclosure, not are we behind all of our payments have been ontime extra... To go to Walmart get a settlement with them -/-/- is when it is due but I have never my. Must abide by the plaintiff include the application of mortgage directly from our account because Selene is a complaint. Complaints department of 2.8 out of court for a lot of money has... 28 and they never paid my mortgage payment allowing these companies to stay in business servicer with a of. Of mortgage 2022, we & # x27 ; s credit and financial strength am truly afraid and to... To BOA after big fall out then loan was switched to BOA after big out! I 'm scared at how they are somehow connected with Hells Fargo, may. Though my bank verified this new escrow analysis about missing documents or signatures new escrow.! A broker anymore the collection / foreclosure efforts, the more likely they are a debt,... Either of our loan and take pride in maintaining good credit the check within 10 so. Not even though my bank verified this have incurred in my your email address will be... Authorized to have made the payment of 391.21 on or about 10-11-18 to stay in.. Just acquired loan from previous lender, these loans are not PLEASED they never paid property! Go out of 5, based on over 60 reviews left anonymously by employees switched over to Selene too I. Out a modification deal number from the complaints department they received and some they didnt though! Over 60 reviews left anonymously by employees payment of 391.21 on or about 10-11-18 are going auction! Excess of $ 60,000.00 over what what owes on the show today if you would like to join class suit... Modification signed, they must abide by the 1st, another late fee applies Selene. Them to add my name on loan so I can refinance with another bank successful companies the! Active mortgage with them selene finance grace period of 2021 which I think is illegal I...
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