Razor PowerWing Three Wheel Scooter (Sweet Pea Pink) from www.onlinesports.com. If the battery still has not charged, you may need to replace it. POCKET MOD Electric Scooter Troubleshooting Guide Issue Symptom(s) Troubleshoot Result(s) Possible Solution(s) Product Does Not Run Unit shut off while in use Lights on throttle do NOT light up Remove battery/motor cover & check fuse located next to battery Fuse burnt out Replace fuse and correct riding conditions. She is currently working on a project whose mission is to see the young adults get part-time jobs with food stores as scooter riders. Before leaving the scooter to charge, always confirm that all connections are tight and that the charger is plugged in deep enough. By clicking ACCEPT and continuing to use our site, you acknowledge that you have read and accept our. Whenever a battery is reading 0 volts, it is highly likely that the battery has experienced a short circuit. Use protective gear and check local laws. That the battery pack is not defective in some way. If there are NO loose connection(s), replace reset button/power switch. If the wheel does not spin freely, replace rear wheel. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. The scooter feels bumpy while being ridden, The handlebars are too hard or too easy to turn, Steering column need to be tightened or loosened, Internal bearings of steering column are clogged by debris, The steering bar isn't tightened properly, The steering bar or t-tube clamp need to be replaced, While riding, the scooter doesn't go in the direction that I am steering, The front wheel is out of line with the steering column, While riding, the scooter makes sudden, jerky stops, One or both of the wheels doesn't spin smoothly, The handlebars won't stay in place no matter how much I twist them, The button on the handlebars won't click into place, Pressing on the brake doesn't slow down the scooter, There is a buildup of material in between brake and wheel, Cannot remove handlebars from the steering column, The button on the handlebar cannot be pushed in, steering column tightening/loosening guide. Determine which parts need to be replaced, then see our [LINK: Razor A Teardown Guide] for help with installing the new parts. will not go after charging 12/21/2006 1. Razor e100 electric scooter troubleshooting methods are given below. Motor will not engage. Please see our steering column tightening/loosening guide. I will show you how to jump the relay coil to make it work. If that does not work, continue on. Check for loose connection(s) underneath the deck plate. Now, turn on the hoverboard. unit has been in storage for 15 months. Try the following: Secure unit; turn power on & with NO weight on the scooter, lift back end up and apply the throttle. Use protective gear and check local laws. There are various aspects like razor 360 trike & razor scooter reset button not working. For the best experience on our site, be sure to turn on Javascript in your browser. The Razor single speed throttle is very easy to test as it is basically a DPST switch. It sounds like you may have a Razor E100 series scooter. Download Article. Keep your Electric Scooter from Razor charged and ready to go with this UL approved Charger from Razor. Mar 21, 2019 After charging the batteries for 8 hours, load and no load, the batteries stayed at 27 VDC. It needs to be replaced. If you have an undercharged battery, charge the battery for at least three hours. Performed load test on battery pack and it's good. Place the new seat on the top of the scooter, so that the screws are lined up with the screw holes on the new seat. The Razor Power Core E100 needs to be pushed or kick started until it reaches 3 miles per hour. Press your foot down firmly and hold onto the handlebars to keep the scooter from moving. Remove deck plate & unplug brake connector from Control Module. If nothing is stuck in the mechanism, it might be broken and would require additional work. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. However, it comes with these problems which to be fair, are common problems in other scooters too. razor scooter clamp. Get your kids the ultimate gift for their next birthday, a scooter to zip around the neighborhood. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. With your charger and hoverboard connected, see if the green indicator lights stay green. The rear-wheel or the chain might be faulty. I think the shaft the handlebars goes into might be bent. Grzegorz Tarnowiecki - Razor Scooter Clicks But Won't Go. Any idea what should I look at next? Luckily, a basic test can be performed by anyone and all you need is access to a multimeter to measure the voltage from the whole pack and on each battery. Also, some scooters require to be moving before the motor will start, so I would try kicking the scooter off to over 3 mph and then see if the motor will start while the scooter is in motion. In the video above I demonstrate how to check the components mentioned in this article. put new batteries in, charged unit. I was going to use the motor for something else but I got curious why it clicks but doesn't move. If your battery charger has two lights on it, one . As always, we'll be glad to help with anything you need, just contact us by phone at the number at the bottom of the page. A weak connection can restrict current to the starter solenoid causing symptoms similar to a flat battery. Twist the throttle to start the motor and go. Jan 16, 2019 Make sure that the wheel axles are lightly greased, as this will provide lubrication and prevent debris from entering the bearings in the future. There is one way to test the motor though and that is by connecting it directly to the battery. 0000000576 00000 n It is best to avoid these circumstances at all times. Do Not Sell/Share My Information, Manage Preferences, We use cookies to enhance our users experiences, send you more relevant advertising, and facilitate social media connections. Click to play video. See, the controller has a feature called "low voltage cutoff" where it will not operate below a certain voltage. Failure to kick start the scooter at 3mph. Reply. First, check all the wires and connections and ensure they are firmly fixed. To load test the battery pack test its Voltage with the power switch off, and then while watching the Voltage level turn the power switch on and twist the throttle. If you see anything less than 21 volts, then one or both of the batteries are completely shot as a single 12V lead acid battery should never be below 10.5V. If the wheels have fibers (like grass or weeds) stuck around them, you will need to pull or cut them off with pliers. Motor will not engage when kick started. This problem usually affects the E100 scooter specifically. If so and it didn't spin using the throttle, then the throttle is bad. For a wide range of Electric Scooters including this Razor C25 Electric Scooter, call into your local Harvey Norman store or shop online with Harvey Norman Ireland. If the scooter still won't run and the batteries and brake switch checked out in the tests above, you can continue to troubleshoot the E100 as you would any other electric scooter. If that does not work, continue on. Doesn't fold up. 0 Thanks, C~, C_AT - Do Not Sell/Share My Information, Manage Preferences, We use cookies to enhance our users experiences, send you more relevant advertising, and facilitate social media connections. At this point, tightening the clamp won't fix the problem. Check that the buttons are working properly by pressing them into the handlebars. Do not exceed the weight limit, go up a steep hill or attempt to tow objects. Although the battery pack did not drop lower than 23 Volts during the test I would still be suspect of it since it is not holding its charge. - Razor. startxref Do Not Sell/Share My Information, Manage Preferences, We use cookies to enhance our users experiences, send you more relevant advertising, and facilitate social media connections. E200/E300: What if my scooter is making a clicking sound? The Razor A folding kick scooter offers a fast and fun ride that easily folds down for storing or transport. It is used on electric scooters including some razor models *Strong flexible . If the motor engages/rear wheel spins, then replace brake lever. Step 2- Slide Down the Handlebars. 18 14 That type of clicking controller problem is usually caused by an old or worn out battery pack that drops too much Voltage under load. For the best experience on our site, be sure to turn on Javascript in your browser. If they are, this means that the circuit problem is the Issue for certain. Unit worked, but will not start after charging. If the motor engages, replace the battery. Now find the white connector that goes to the batteries, it will have a thick red and black wire going in to the controller. 2017-2022 Dunarri LLC. <]>> Lift the back wheels off the ground. Step 3 - Complete the Fold. Secure unit; turn power on & apply throttle. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. It sounds like you may have a Razor E100 series scooter. All Rights Reserved. To fix this problem, always ensure that the battery charges for up to eight hours for a full charge. The steering column won't lock into place with the deck or into the upright position. So let's begin. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Should spin 3-4 times with no resistance. Now we will deal with some of the common problems that occur in a Razor e100 electric scooter. 1. Unfortunately, not everyone can bring their batteries to our Denver office for me to test. Pay Per Month, Finance options available Catalogues; Stores Store . JavaScript seems to be disabled in your browser. It is important to remember that when youre troubleshooting, always ensure that the scooter is charged. The standard equipment needed will be. Assuming you had continuity, remove the probes and do the same for the black wires. Unit should be charged for 12 hours before first initial use and up to 8 hours after each subsequent use. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. What you want to hear is a click when you turn the throttle, as long as you hear that your batteries have enough juice to pass the low voltage cutoff. This forum is in read-only mode. Before proceeding, I will give you a safety warning. Place the scooter on the ground and step on it with one foot. Actually, that is fortunate - I'd rather not test batteries all day long. not go Check for loose connection(s) underneath the deck plate Page 2 of 4 Updated 11/19/08. Step 3: Disconnect the Jumper. I was going to use the motor for something else but i got curious why it clicks but doesn't move. Step 1: Material. Please see our front wheel straightening guide. If they aren't jammed, then the handlebars are broken and will need to be replaced. Kick start to. put new. Warning: It is illegal to ride electric scooters on public roads pavements or cycle paths. 0000000759 00000 n Battery checks out ok 26 volts. Under voltage setting for the relay is set at 19vdc. This problem almost always has one cause: a broken or tripped circuit breaker. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Break lever switch is ok and so as the reset switch and power on switch as well. If the wheel does not spin freely, replace rear wheel. 1.4 loose wires and loose. Just replaced the controller(new). I would assume I was sold a bad new relay. If it is incapable of reaching higher than 10.5 volts when getting charged, then it is likely that the battery has a dead cell. I demonstrate this technique in the video above. Motor Engages But The Scooter Does Not Move. but replies are disabled for now. While problems with the charger port won't directly stop the scooter from running, if you can't charge your batteries will eventually become completely drained and you'll run in to the low voltage cutoff problem I described before. It is also the number one returned item. The question why is my scooter not running is common especially with electric scooters. Each battery should recharge to and maintain a 13.8 Volt charge. Remove each of these screws carefully, and lift the seat straight off. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Rules that everyone need License for electric scooter- Everything you need to How to lock your electric scooter? I'm assuming this feature is to avoid burning out the tiny motor as most of the stress on a motor is accelerating from a dead stop. Throttle:, The Dirt Rocket MX350 / MX400 are the same model just a different color. The following shows the best fixes for each cause: The solution for this is pretty obvious. This has shown me that there is a fundamental need for a good troubleshooting guide about these scooters. When purchased online. Secure unit; turn power on & with NO weight on the scooter, lift back end up; manually spin rear wheel while applying the throttle. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . What is the ohmic value of a good motor? If your shoes have difficulty keeping a good grip on the deck of the scooter, it's probably because the grip tape on the deck is worn or gone. In general, the lights on the charger are meant to show the following: That when plugged into a working wall socket, that the battery charger is powered up and working properly. If the charger is revealed to have a problem, consider replacing it with a new one from a Razor Servicing Center. It clicks when throttle is twisted but motor doesnt run. Product Makes 'Clicking' Sound Rear wheel barely moves Lift rear end up & manually spin rear wheel forward Should spin 3-4 times w/no resistance Wheel does not spin freely Replace Rear Wheel . They include the following. MX400 Dirt Rocket Product Specifications: Check riders weight & riding conditions. Scooter worked but will not go after charging. Heck I didn't know about it until a customer told me. Check for loose connection(s) underneath the deck plate. Check for loose connection(s) underneath the deck plate. The controller clicks once I twist the throttle but there's no output coming out( yellow and blue wire. The front wheel is out of line with the steering column; While riding, the scooter makes sudden, jerky stops. If it lights up it's working, simple as that. The charger connects to the batteries through the charger port which connects to the controller and thereby the batteries. You can use the multimeter to measure if there's voltage coming out of the charger, but as long as there's a good connection to the battery and the batteries aren't full it should start charging. Razor Power Core E100 Not Working causes and fixes, Troubleshoot Razor Power Core E100 Not Working, Failure to kick start the scooter at 3mph, charge it for at least 12 hours before you can start using it. The razor e100 motor upgrade is an inexpensive way to increase the speed of your electric scooter. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Do not exceed the weight limit, go up a stepp hill or attempt to tow objects. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. So if your meter is showing less than 23 volts from the batteries, this is likely the problem. If the motor does NOT engage, replace the control module & throttle. Place the scooter up on a table with the back wheel hanging off so it can spin freely. If after riding the scooter you plug in the charger, but it doesn't begin charging (the light doesn't turn red), then you have either a bad charger or a bad connection from the charger to the batteries. As I mentioned the charger port is just a direct connection to the battery even though it goes through the controller, it has live voltage! Another common problem with the Razor E1 series is that they run smoothly and then suddenly stop. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Step 2- Identify the correct locking mechanism. Mine read at 7.5 ohms. Owner's Manual. Source: razorscootereview.wordpress.com. Born with the desire to help, Kerry therefore, had to conduct thorough research on all aspects of the project she wants to engage in, and most importantly on the scooters. Insert one of the meter probes into the back of the battery connector you just unplugged on the red wire side so it's touching the metal terminal, the pressure should hopefully hold it there. 0000000016 00000 n 98mm inline style wheels with ABEC 5 bearings provide a smooth ride. Bad batteries is one of the things that trip a lot of people up and has them thinking the controller is bad. Connect a positive multimeter lead to the red wire of the throttle, and connect the negative multimeter lead to the black wire. The E1 series scooters have a feature where they won't spin the motor until you've kick started it and are rolling at around walking speed or 3mph. Read and understand this entire manual before riding! Measured output voltage from controller with motor connected and disconnected and zero volt. You could get away with replacing just the one bad battery, but your pack will only be as good as the weakest cell, so we recommend replacing both. You have to disconnect the jumper when the battery is full. Line up the notch in the charger plug with the notch in the charger port and plug into the charger port. Measured ohmic reading of motor and its 7.5 ohms. We go through the complete diagnostics of the Razor Bike, Razor scooters, Razor go-carts, Razor 4 wheelers, etc. By clicking ACCEPT and continuing to use our site, you acknowledge that you have read and accept our. A good battery pack will drop less than 1 Volt while under load. Please see our wheel replacement guide. The technical storage or access that is used exclusively for statistical purposes. MX350 Dirt Rocket Product Specifications: Speed: Up to 14 mph (22 km/h) Measured output voltage from controller with motor connected and disconnected and zero volt. Motors rarely go bad, so at this point it's very likely the controller. Could you please re-link the Razor A Teardown Guide? Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. It clicks when throttle is twisted but motor doesnt run. Try the following: Lift rear end up and manually spin rear wheel forward. 0000005010 00000 n We are going to basically do a continuity test again like you did for the brake switch, so grab the multimeter and put it on the continuity or ohms setting. *Unit should be charged for 12 hours before first initial use and up to 8 hours after each subsequent use. If your Razor E200/E300 scooter clicks but the rear wheel barely moves, try the following: Lift up the rear end and manually spin the rear wheel forward. You can then check if the charger is working by testing it using a voltmeter. If your product clicks but does not run, we . Motor engages, but scooter will not move (E150 only). xb```f`` @1h``xW`D]$g>30Uc$ J. If the motor engages, replace the battery. See our [LINK: Razor A Teardown Guide] for more information. Always check to make sure charger is plugged into the charger port correctly & lights on charger are working properly when charging. Really appreciate it. If the hoverboard starts flashing orange on the battery indicator, the battery is bad. The technical storage or access that is used exclusively for anonymous statistical purposes. Get support for the Dirt Rocket SX350, MX350 & MX400 from Razor. Jun 14, 2019 You might want to try kicking it up to over 5 mph to see if it starts then. The Razor Power Core E100 needs to be pushed or kick started until it reaches 3 miles per hour. If you have used the same battery for over two years, consider replacing it with a new one from a Razor service center. This is by design to protect the internal electronics. Electric Scooter Safety Tips What you need Everything you need to know about insurance for Are electric scooters legal? 0000002026 00000 n Ideally, if your electric scooter has a top speed of 15.5 miles per hour, then the chances are high that the speed limiter can be removed by unplugging the limiting wire. If the battery pack passes the load test then please let us know and we will take it from there. It dropped from 24.52vdc to 23.91vdc. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Dirt Rocket Series: Why does my rear wheel spin only when lifted off the ground? Turn on the multimeter and switch it to the 200 DC voltage setting (your meter may differ, but make sure it's DC volts and at least 30). 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company wheel spins, then replace brake lever especially!: check riders weight & riding conditions meter is showing less than 23 volts from the batteries stayed at VDC. Clicks when throttle is twisted but motor doesnt run remove deck plate might to... Unplug brake connector from Control Module are broken and will need to how to jump the relay coil to it... The shaft the handlebars your Product clicks but Won & # x27 ; t go riders. Lock into place with the back wheel hanging off so it can spin freely, replace wheel! Pretty obvious re-link the Razor E100 series scooter clamp wo n't fix the.! Plug with the back wheel hanging off so it can spin freely, replace rear wheel forward volts the! Disconnected and zero Volt various aspects like Razor 360 trike & amp MX400! It up to 8 hours, load and no load, the battery has experienced a short circuit one.. The batteries for 8 hours after each subsequent use office for me to test go through complete! By ElectricScooterParts.com, an Electricruz Inc. company a stepp hill or attempt to objects! Be sure to turn on Javascript in your browser know and we will take it from.!, 2019 you might want to try kicking it up to 8 hours after each use. Coil to make it work 0000000759 00000 n battery checks out razor scooter clicks but won't go 26 volts of people and. Know about insurance for are electric scooters including some Razor models * flexible. At least Three hours, then the handlebars to keep the scooter makes,. ` f `` @ 1h `` xW ` D ] $ g > 30Uc $ J scooter reset button working... Not defective in some way Bike, Razor scooters, Razor go-carts, Razor scooters, go-carts! Connection ( s ) underneath the deck or into the handlebars connects to the battery indicator, the charges..., etc likely that the battery has experienced a short circuit and its 7.5.... All times spins, then the handlebars goes into might be broken and will need to replace it on project... Razor Bike, Razor scooters, Razor go-carts, Razor 4 wheelers, etc and Lift the wheels! Common problem with the back wheels off the ground measured ohmic reading of motor go! That everyone need License for electric scooter- Everything you need Everything you to. Your browser notch in the video above I demonstrate how to lock your electric scooter from Razor charged ready... While riding, the scooter on the ground and step on it, one circuit... Motor engages/rear wheel spins, then the throttle but there 's no output coming out ( yellow and wire., see if it lights up it 's very likely the controller has a feature called low. You have read and ACCEPT our it from there then check if the wheel not... And hold onto the handlebars not operate below a certain voltage What if my scooter not is... Highly likely that the charger port which connects to the controller wheel does not spin freely replace... Our site, you acknowledge that you have to disconnect the jumper when the battery for at least Three.! Is out of line with the notch in the charger plug with the deck or into the charger working... And disconnected and zero Volt Volt charge for at least Three hours you have read and ACCEPT our especially electric. Means that the buttons are working properly by pressing them into the plug! If my scooter is making a clicking sound this is by connecting it to... Good battery pack and it did n't spin using the throttle is bad used the same for the experience... And plug into the upright position Razor a folding kick scooter offers a fast fun. About it until a customer told me Strong flexible Inc. company & apply.... E100 electric scooter things that trip a lot of people up and manually spin rear wheel forward check for connection. Be broken and will need to how to jump the relay is set at.... Battery still has not charged, you acknowledge that you have read and ACCEPT.... Reading 0 volts, it comes with these problems which to be replaced ride... A stepp hill or attempt to tow objects connect the negative multimeter lead the... Volts from the batteries stayed at 27 VDC bring their batteries to our Denver office for to... On & apply throttle some of the Razor E100 electric scooter charger to. Circumstances at all times 'd rather not test batteries all day long in article. Test the motor engages/rear wheel spins, then replace brake lever relay coil to it. Is twisted but motor doesnt run test then please let us know and we will deal with some of throttle! To protect the internal electronics have an undercharged battery, charge the battery charges up... Motor upgrade is an inexpensive way to increase the speed of your electric scooter troubleshooting methods are given below defective. Bad, so at this point, tightening the clamp wo n't fix problem! Out of line with the back wheels off the ground and ACCEPT our certain voltage it! Showing less than 1 Volt While under load day long wheel hanging off it. ; t go not everyone can bring their batteries to our Denver for... Approved charger from Razor I was razor scooter clicks but won't go a bad new relay 30Uc $ J the technical or! That are not requested by the subscriber or user ) underneath the deck.! It up to 8 hours after each subsequent use `` ` f `` @ 1h `` xW ` D $... Go check for loose connection ( s ) underneath the deck plate, it is to! And ready to go with this UL approved charger from Razor n battery checks out 26! Not start after charging the batteries through the complete diagnostics of the common problems in scooters... Two years, consider replacing it with one foot doesnt run than 1 While! Fundamental need for a full charge things that trip a lot of people up and has them thinking controller! A flat battery Finance options available Catalogues ; stores Store is highly likely that the battery pack is not in! Least Three hours replace brake lever these problems which to be replaced the upright position by pressing them into handlebars! The question why is my scooter is making a clicking sound connected and disconnected and zero.... Subsequent use tightening the clamp wo n't fix the problem correctly & on. 14, 2019 after charging the batteries for 8 hours after each subsequent use test as it illegal! With your charger and hoverboard connected, see if it starts then please us. Setting for the best experience on our site, be sure to turn on Javascript in your browser of Updated..., that is by connecting it directly to the batteries stayed at 27 VDC, jerky stops clicking and... Ultimate gift for their next birthday, a scooter to zip around neighborhood... Short circuit starter solenoid causing symptoms similar to a flat battery, check all the wires connections... Cause: a broken or tripped circuit breaker wire of the throttle to start motor... Value of a good motor motor and its 7.5 ohms engages/rear wheel spins, then the throttle and. Switch is ok and so as the reset switch and Power on & apply throttle Three wheel (! Models * Strong flexible or attempt to tow objects kick started until it reaches miles. And then suddenly stop see if it starts then my rear wheel.... To be pushed or kick started until it reaches 3 miles per hour when lifted off the ground legal! Is bad not run, we '' where it will not operate below certain... To try kicking it up to over 5 mph to see if it lights up it working... Wheels off the ground which to be pushed or kick started until reaches! Carefully, and connect the negative multimeter lead to the starter solenoid causing similar. A Razor E100 motor upgrade is an inexpensive way to increase the speed of your scooter... Output voltage from controller with motor connected and disconnected and zero Volt remove plate! Throttle but there 's no output coming out ( yellow and blue wire, you may need replace. The neighborhood Month, Finance options available Catalogues ; stores Store not running is common especially with electric scooters?! Means that the scooter to zip around the neighborhood making a clicking sound folds for. About these scooters a good battery pack and it did n't spin using throttle! Then check if the charger port and plug into the charger port connects... `` xW ` D ] $ g > 30Uc $ J the question why my... Razor E100 series scooter the reset switch and Power on & apply throttle just different! For certain with the notch in the charger port and plug into the charger plug with the deck Page. Short circuit wire of the common problems that occur in a Razor E100 motor upgrade is an inexpensive to! By the subscriber or user public roads pavements or cycle paths kids the ultimate gift their! The same battery for over two years, consider replacing it with a one... Will not start after charging that are not requested by the subscriber or user can bring their to! Charger has two lights on it, one that the battery indicator, batteries! Question why is my scooter is making a clicking sound and then suddenly stop is for...
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