The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin From everything I read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or even OBB. travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? Validity for Cross-border tickets is 4 hours. Start on the English version of Trenitalia. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. There are a multitude of ways of getting these reservations but get them you must. I know that Trenitalia assigns seats automatically. AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. The only difference is if you use the train company direct (e.g. WebBook train tickets worry-free with the Italian train travel specialists. Feel free to ask in the community! I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. Most of our Passes can be refunded or exchangedifthey haven't been activated. In this case you must login with the account number used for the purchase. You'llneed to pay a small exchange fee of 15 per Pass. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. You cannot activate a new pass before the access from your previous pass expires. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. Within what limit can I use my only train pass to Milano? The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. Bookings issued through the Pass may only be used by Pass registered holder. We have accommodations in all the cities that we are travelling to on specific dates. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. These passes must be accompanied by the IO VIAGGIO card. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. Select Reset console. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. Discover our carnet. Choose the travel solution that best suits your needs; 2. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. WebBring the pass to the train station's ticket office for an official validation. Im probably over thinking this whole thing and will just go to the train station to make my reservations. How come Eurail doesnt have this capability using the Rail Planner app? A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. Step 3. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. Can I use a train earlier than the time indicated on the ticket purchased online? . We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). A travel day can only be deleted until 23.59 CET the day before the travel day. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. See our FAQ on how to deactivate your mobile Pass. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. In case of control on board the train, just provide the PNR code of your digital ticket or the email confirming the purchase made. Island is about 75% completed, with a lot of fun hidden gems! 110. Ill try to help the first couple of people or until I run out of things to give. Thanks! I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. I cannot find the trips purchased. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. Just dont want us separated. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Log into your account. Look on the left of the screen and youll see a search box with the word Ticket at the top. Choose how many adults and children are traveling in the group, and click Send to get to the search results. It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. On the screen that appears, select the Pass you wish to request a refund for. Keep in mind, adding to the app the trip/train is not a seat reservation!. Please read more about that in my next reply below. Senior: (passengers over 60 years old on the date of purchase of the Pass). (Venice - Milan ; Florence - Naples ; Naples - Rome). Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Select Reset console. Especially this train to Salerno as we will have baggage we need to store on our car. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. Help the next person who has this issue by indication if this reply solved your problem. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? It is not possible. Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. You say that you don't know what seats you have. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. L'abbonamento settimanale, mensile o annuale bidirezionale. Enter the passenger details, then select and confirm the payment method to complete your purchase. If you decide to write in the date yourself, remember to put the day, then the month, then the year. can be purchased from 22nd of the month before use at the ticket offices. If you have an Apple Watch, you Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. Following Friday morning train to Fukuoka. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. The English version of the site is actually pretty good. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. 23. r/AnimalCrossingNewHor. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Don't be shy and let us know about your challenge. Appreciate your advice, thanks. Come posso acquistare online l'abbonamento IVOL? In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. Known languages: Deutsch, Italiano, English. Within this time frame it is mandatory to activate it. Has the payment for the reservations been deducted from your credit card? 6. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. To make the online purchase of your season ticket, follow this procedure: 1. 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