Powered by Invision Community. too funny..I take a few minutes and pack;), no lesson needed really:D.it doesn't take me a lot of time and, I just prefer having it done. * Michaels Club on non-revolutionized ships. You can chat at no cost on all Celebrity ships that feature the app. Once you exit the ship you can either try to get onto an elevator or escalator or down ramps or stairs. Please notify us at least 60 days prior to sailing. Is cruise/vacation cancellation protection available? Yes, all guests of The Retreat may dine at Luminae. On some cruises/Cruisetours, infants must be 12 months old. Tier levels: Pearl : 1 Tier Points, Onyx : 2,500 Tier Points, Amethyst: 25,000 Tier Points, Sapphire: 100,000 Tier Points, Ruby: 1,000,000 Tier Points. booking our own flights with miles. If an item within locked luggage is prohibited or believed to be prohibited, the bag will be taken to the luggage screening location onboard. All off the ship by 10 am latest, as new folks won't board until ALL prior passengers have left. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. They are patient, compassionate and very knowledgeable. The Spa is open daily from 8 am to 10 pm. Does Captains Club offer reciprocity with other Royal Caribbean Cruises Ltd. brands? For men, we recommend resort casual attire (comfortable shirts and pants). Do we have the option of just rolling our suitcases off in the morning? Will Single guests be charged double the supplement, if so, will the extra amount be refunded later? The Retreat Sundeck on Equinox currently is not Accessible. Most holds are released by the time your cruise ends; however, some may take up to 30 days. Its also okay to unwind and do nothing! Yes, as of July 1, 2015, onboard credit can be used in our casinos. 3. At all other ports we have disembarked we stay overnight and move on the next day or take a late flight so we have no stress getting off the ship. Select 10% It's the day you arrive at the cruise terminal to embark on your vacation. For more information and specific requirements please visithttps://help.cbp.gov/app/answers/detail/a_id/1094/~/do-i-need-to-apply-for-esta%3F. The call is then routed to the guest's stateroom. What Are The Payment And Cancellation Schedules For Our Celebrity Galapagos Trip? I'm looking forward to the chance to explore the new ship while chronicling my first cruise experience in the Greek Isles. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. What are the hours of the childrens facilities? Sadly, this first sailing back marks my last round of posts for Cruise.blog. Charges for late cancellation of cruises (days prior to sailing / charges per person): Except for Galapagos Packages and Sailings. It is a good practice to bring motion sickness medication so you are prepared for an unexpected challenge onboard. Yes, there are small shops with limited expedition gear as well as some souvenirs. For your convenience, we have the form in several languages, please select from the list below: Can I still purchase photos taken on my sailing's Cruise in Review video post-cruise? Guests in wheelchairs must be able to self-propel or have a companion assist them. Once you're signed into your account, all of your reservations display on the app. Not all of your luggage should go with the couriers, however. If you're prepping for your first voyage post-pandemic, here are some of the key takeaways from my trip. You can download the Celebrity Cruises app at no charge from the App Store or Google Play, and use the app at no cost onboard. To report a crime or other emergency situation on board, you may dial a designated emergency number (8888 on most ships but check your Guest Services Directory to confirm) from any shipboard telephone. The Retreat Lounge also features complimentary beverages, food menu, and afternoon tea. What do I have to know about scanning my passport during mobile app check-in? Ask at any bar for more information. The cafe will stay open til about 9 am if I remember correctly. Our crew members are not permitted to lift our guests. If you would like to enjoy some extra time onboard your Celebrity Cruise to relax, have a meal, or enjoy a drink by the pool, this is the procedure to follow after purchasing the option.. Each guest is required by Ecuadorian law to have a valid passport with at least six months validity from the departure date from Ecuador. Downgrade is limited to 1 tier level below your current tier. We understand that some of our guests want to be sat together onboard their flights. Can I make copies of my photos once I am home? Celebrity Cruises requires that all guests travel with a passport that is valid for at least six (6) months beyond the end of their cruise. Guests 16 years of age and older will have full gym access between 6am to 10pm daily as well as a diverse range of complimentary fitness classes. Penthouse Suite guests have complimentary laundry services. What items are provided for guests using the SEA Thermal Suite? What Is The Difference Between The Itineraries? back to GR, speak with them in person and let them know you want to. To see a complete list of available destinations,click here. Celebrity. So, Can I assume that we can disembark on Sunday the 10th (a day early) with a booked excursion w/airport drop off, and book a flight home ,departing that evening? How do I know when to get to the terminal? While we are no longer shipping the tags, the digital option allows guests to travel with as many bags as they prefer. Miami Beach, FL 33139 We have done self disembarkation once and will not attempt it again. Meals and beverages while on tour and at the hotel, including a welcome dinner at a local gourmet restaurant. The group size varies depending upon the tour(s) you choose, you can enjoy slow paced tours with 4-10 guests or large group excursions with up to 45 guests. and turn off electronic devices upon arrival. Will my Captain's Club specialty dining coupons still be valid to use onboard? CC Help Jenn What advice does the foreign and commonwealth office give to UK residents? Were here to answer any questions you may have and are happy to assist. First, at the bottom of your dashboard, click the View my cruises button. Further, due to two positive cases of COVID-19 on our voyage, I was able to see firsthand how Celebrity used contact tracing, mandatory quarantines and testing to contain the spread. All discounts remain the same for pre-cruise purchases and onboard purchases. I left a personal item onboard the ship. Drones are not to be operated on either of Royal Caribbeans private destinations: CocoCay, Bahamas or Labadee, Haiti. AquaClass staterooms are a sanctuary for the modern traveler. 4. Now, on up to two nights on every cruise, Evening Chic activities have been introduced, and Evening Chic attire has replaced Formal attire. WillAll Includedapply to all stateroom categories? Tap the App Store icon (for iOS devices) or Google Play icon (for Android devices) to install the app. How do I make sure my mobility equipment wont be too big or too heavy for the excursion? Elite Plus 15% If I dont know my loyalty number, can I look it up in the Celebrity Cruises app? The night before disembarkation can be a hectic one. What type of vehicles are used for the accessible shore excursions? By Pregnant women, elderly individuals, and those with health conditions requiring medical care should consult with a physician before using the SEA Thermal Suite or Persian Garden. 3 nights (based on return flight schedule) in Lima. Typically shorter port visits are where you have a busy itinerary, or your next port of call is a long distance . Youll likely have a glass of Champagne or other drink in your hand within moments of boarding, activating vacation mode. Be among the first to know about special offers, exclusive sailings, and much more. The Photo Book is horizontally orientated and measures 11 x 8.5 with typically 2 photos per page. Select crewmembers have been trained as qualified readers to read written material such as the daily Cruise Today and shore excursions information. Although our practice is to issue a future cruise credit automatically, you may instead submit your request for a refund by contacting us. But, when the time comes for each individual to exit, the disembarking process only lasts about 15-30 minutes (assuming no glitches). We suggest downloading prior to your sail day, so you can save time at the terminal. Otherwise, it may result in delay or possible denial of boarding. What Is Included In The 10-Night Or Longer Cruisetour Packages? Choose from the best cruise lines in the world including Carnival, Princess, Royal Caribbean, Norwegian, Holland America, Celebrity, Crystal, Azamara, Oceania, Viking, Avalon, and Disney. No, smoking is not allowed at The Retreat. involuntary disembarkation from a ship due to . You must be at least 21 years old to add children. They want to make your accommodations as comfortable and as relaxing as possible. Be sophisticated. LIT Bungee Fit Low Impact Training class with the use of bungee apparatus While the holds arent charges, they do reduce your available credit. Celebritys Krastase Institute, a first at sea, is a premium, couture salon, featuring the best services and products from Krastase and LOreal. The hot or wet season lasts from January through June, with March and April generally being the wettest months. But it definitely not a Caribbean thing. You will be able to view all photographs taken of you during your cruise. If available on your ship you will receive all your digital photos on a USB and any photo that is printed and displayed in the Photo Gallery (note: some photos may not be printed). I wait my turn which is usually one of the first ones off as I have early flight (12.10). For Republic of Ireland, please call: 1800 932 662*. Youll receive a handy Xpress Pass, which indicates that youve completed check-in. Please request a qualified reader at Guest Relations upon boarding. 1) Ship docks at 7AM. We encourage you to notify us of your needs at time of booking but no later than 30 days prior to sailing. I currently work onboard as a Jr. Valid passport (unless otherwise noted below) or other Western Hemisphere Travel Initiative (WHTI) compliant document will be accepted for entry or re-entry into the United States. Ultimately the Retreat Manager agreed to go with the government official to the official with the passports. The tour guides conducting these accessible tours have several years of experience in touring with limited mobility guests and their families. Above that are the suites Sky Suite, Celebrity Suite, Royal Suite and Penthouse Suite. All tickets will automatically expire after 30 days, therefore all guests should redeem any slot tickets on the existing cruise. Put your luggage in line and you should be among the first. Once you have completed the Online Check-In process, you will receive an Xpress Pass. I pack while everyone is at the show. Yes, so there is no need to print one out on sail day. You may find that motion sickness medications convenient to bring. We also provide assistance to guests who are blind. Where can I view my Captains Club points and status? Visa Central are pleased to offer a special discount of 10% to Celebrity Cruises guests when booking online through the link above. Additionally, the order of all ports on the original itinerary was rearranged just three days before embarkation. A Slumber Party from 10:00pm - 1:00am is offered nightly on a sign-up basis. tztz, August 28, 2012 in Celebrity Cruises. It also gives you a chance to speak with the caregivers who will be interacting with your child and ask any questions you may have about the schedule or activities of the kids club. If you have any questions, please contact our Access Department at special_needs@celebrity.com. Were not just another internet upstart; our seasoned team has gained the trust and business of thousands of satisfied cruise and land vacation customers from all over the country since 1995. One of the following Celebrity Cruises to the Caribbean might be the one you choose to enjoy an Extend Your Stay disembarkation.. May 23, 2020 - A 4-Night Bahama Cruise on the Celebrity Equinox departing from Fort Lauderdale (Port Everglades) includes port stops in Key West, Florida and Nassau, Bahamas. If your account is linked to another members account through a spousal or partner relationship, both members will have access to the points and tier associated with the member with more Club Points. Just like on an airplane, keep important items with you that arent easily replaceable on vacation, such as laptops, prescription eyeglasses, medication, and special jewelry. To ensure you do not forget any personal items of value, we suggest leaving them in the. The crew, including your cabin steward cannot and will not assist you. Powered by Invision Community. For example: If a guest orders a $12 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account. If you are not able to confirm your desired dining time, contact our Dining team at celebritydining@celebrity.com within 50 days prior to sailing. When travelling in the EU and beyond, you must obtain travel insurance that covers your circumstances including any pre-existing medical conditions. Disembarkation. Due to the vehicle type, this tour accommodates a limited number of mobility devices. How many back-to-back cruises can be booked? In my experience, the ship-sponsored activities were more regulated, and more precautions were taken, but I didn't feel particularly unsafe on my third-party one or when I ventured out on my own. What happens if I have the Premium Drink Package and the beverage I would like is more than $17? Re: Cruise ship terminal Celebrity. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. **A 'birth certificate' is issued by a government agency (state, county, city, etc.). Do you have to leave straight away? During the screening process, we will ensure the correct procedures are followed while adhering to any Healthy Sail Panel recommended procedures. Contender Group cardio boxing class Cruise week report: New AmEx offer, best cruises for first-time cruisers, guide to gratuities and more! The dress code will be enforced at all restaurants. Please check your Celebrity Today for service hours once onboard. Find the best cruise deals in the UK here. It's 1 day, not 24 hours. Simply present your SeaPass Card to the bar staff when ordering your beverage. With Celebrity's current biggest offer of the year with 75% off the second guest, prices start at 1,309 for guest one and 396 for guest two, based on two people sharing an ocean view stateroom, and . Will my existing reservations be reflected on the app? Currently, the accessible shore excursion program is available throughout several Caribbean, Baltic and Mediterranean ports. Once onboard The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. Providing the weight and measurements will help ensure that there will be no issues on the day of your tour. That complicates trying to make a quick flight after your cruise. Post up in a sunny deck chair, or be one of the first to hit the pool. While you may be used to checking in for your flight no more than 24 hours before it takes off, with Celebrity Cruises, online check-in time is cut off a few days before embarkation day, so dont leave checking in until the last minute. But the level to which rules are enforced can vary from line to line, as can things like mask wearing and whether or not you're required to book ship-sponsored shore excursions. For the latest visa, passport and health advice for your travel destinations, please see section 2.6 and 2.7 of ourbooking conditions. I set out my cases before I leave for supper then I enjoy the evening. What Is The Weather Like In The Galapagos Islands? Yes, we are able to send the bag tags electronically, so guests can print as many as theyd like prior to joining the ship. Get started with our Home Port widget by clicking on your home port below. Yes. 8600 E. Rockcliff Road 7. Only guests who purchase a digital photo package onboard will be able to view and download their photos online after their cruise. The caller will be asked to enter the credit card number and expiration date. Discounts are available on any spa service including the Persian Garden (excluding Medi Spa and Retail). Currently there will not be reciprocal benefits but we researching instituting them in the future. If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. Absolutely! For Bookings made after this time our original Best Price Guarantee terms will apply. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Yes, Captain's Club specialty dining coupons are still valid. Package Itinerary Accommodation Stateroom Sail Dates Important Info. If a guest orders a drink that exceeds the $17 maximum value, they will be charged for the difference. Tip: Either keep a luggage tag, or a tab, or even take a photo to remember your color and number. For Celebrity Cruisesand parent company, Royal Caribbean Cruises Ltd, the safety of our guests and crew has always been our highest priority. They are fully trained to lead Celebrity Cruises expeditions to the destination and are focused on giving you premium service and the most memorable experience, both on and off the ship. Yes you do BUTYou are totally responsible for your luggage. The cost for onsite cruise port testing starts at $99* per person. 3. Please make sure you know your stateroom number and room location. This information must be sent toshorexaccess@celebrity.com. star81, April 30, 2022 in Celebrity Cruises. CC Help Jenn The U.S. has a Visa Waiver Program (VPW) that This is a pre-travel authorization program for U.S. bound travelers from Visa Waiver Countries. Neutral-colored clothing is advised due to possible presence of insects. :o. Round-trip airfare Quito/Baltra/Quito, from Quito to Lima, and round-trip Lima to Cuzco. In many cases inoculations are recommended but in some circumstances they are required. Toll-free telephone: 1-800-579-2406 How will the ship know what tier I am in upon boarding? Yes, we accept service dogs. The Canadian government will require an Electronic Travel Authorization (eTA) for current visa-exempt nationals to enter the country by air. 19952023, The Independent Traveler, Inc. (Excluding Galapagos itineraries) Seeourlatest cruise deals here. They mean business when they say it's going to be collected. the last time I went to a show on the last evening. : Gratuities for stateroom and restaurant services are shared by dining, bar and culinary services staff, stateroom attendants, and other hotel services teams. Therefore, to the extent that these Crystal Endeavor guests do not receive their deposits back from Crystal (or other sources), the Royal Caribbean Group will refund any amount paid on their new bookings made with any of the three brands by November 30, 2022 up to the amount of their lost deposits from Crystal. Followers 0. Also, as far as I know, cruise ships set priorities for disembarking passengers with those needing to take ongoing transportation disembarking first. Domestic sailings are all sailings originating and ending in ports located in the U.S., Canada and Mexico, including Panama Canal sailings. For Passport requirements for Visa Waiver Program applicants, visit theU.S. Customs and Border Protection website, for more information onVisa Requirements click here. Drones used on the ship will be confiscated till the end of the cruise. If you require it print off the copyright release formherewhich will allow you to make copies of your digital or printed photos. For a list of all approved documentslook here. InBody570 Body Composition Analysis Suite accommodations: The Retreat includes all suites, Private restaurant: Luminae at The Retreat, Exclusive lounge: The Retreat Lounge (or Michaels Club, on non-revolutionized ships), Exclusive sundeck: The Retreat Sundeck (on Edge Series and revolutionized ships). Hoping for some answers to these questions. The modern traveler including the Persian Garden ( excluding Galapagos itineraries ) Seeourlatest cruise deals the. Unexpected challenge onboard the latest visa, passport and health advice for your destinations! 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