If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Eurosport 1&2 now appearing under channels in app on sky. I am unable to continue viewing Discovery Plus content on any of my devices. No problem. And as a result, itll allow your device to stop any of its activities or tasks and rest. To check your internet connection on Sky Q: 1. So prepare a phone or a computer and just follow along with these. Once you do that, unplug your TV from the power source. See how to get discovery+ on Sky Marketplace. But fortunately, these types of mishaps are usually temporary. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. You can move to the next troubleshooting step in this article. Plug your TV into its power source again. Head to theAppsmenu on your Sky Q box. And for the Sky welcome channel to appear on your TV. Select,Continueto continue ahead. Try playing the video on an alternative internet browser or device. We recommend starting with method 1 and working your way down completing all the methods if issues continue. If there is no issue with the servers, then you can move to the next step in this article. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. You can move to the next troubleshooting step in this article. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Is this your 1st time trying to use Discovery Plus on your Sky Q? Leave the box and connected devices off for a few minutes. And when this happens, your Sky boxs apps or functions may stop working. Don't forget to activate your discovery+ account once you've signed up. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. So simply click 1 of them and check if the problem is coming from your end or not. Browse or search to find help, or start a new discussion on Community. If there is no issue with the servers, then you can move to the next step in this article. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! You need to know how fast your Internet is 1st. If you notice youre NOT connected to your Wi-Fi, be sure to connect. 1. Now, choose the option forUpgrade Now. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. But of course, to check whether or not you meet this standard. Fix Discovery Plus Not Working On Sky Q The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Unplug your router for 60 seconds and plug it back again (power cycling). Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. 4. Restart your device and/or reset the router. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Confirm your discovery+ subscription through Sky Marketplace. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Wondered why it was asking me to activate on sky q. Turn off your TV or projector. Just thinking about that scenario is exhausting, right? No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. No content as yet seems to be a placeholder. Anurag is a Senior content analyst with 4 years of experience in the industry. Was there ever a solution. Its time to contact your service provider. Alternatively, you can directly go to the, Next, log in to your Sky account. You need a stable internet connection to use Discovery Plus on Sky Q. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. All Rights Reserved. Power cycling simply means unplugging your device and plugging it back again. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. As an Amazon Associate we may earn from qualifying purchases. So you need to improve your Internet connection. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. A place to discuss the discovery+ streaming service! On the next page, select the option forContinue. Select 'Get discovery+.' 3. Visit the Discovery Plus website and login into your account. Test to see if Disney+ is now working. But if your Internet is slower than that. Ensure that all the lights on your Sky box unit are OFF. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Here, selectDiscovery Plus. Using a mobile device or PC, open your browser. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Save my name, email, and website in this browser for the next time I comment. Once the website loads, tap the GO option in the middle of your screen. But this time, I recommend doing it through power cycling. First, make sure your Internet connection is up and running. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Perhaps Sky will have to wait until after the current agreements end!?! Another troubleshooting step to follow is to power cycle your TV. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Firstly you should ensure that you have activated Discovery Plus on Sky Q. 5. First, you should remove all pairing information from the remote control. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Those with the TV Essentials pack cant get this offer. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Stay on the screen with the QR code while you grab your phone or computer. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. You can contact Sky Q by calling them at 03337591074. I do wish people would read the OP problem before answering with solutions he has already tried. Firstly, switch off your Sky Q box as well as your TV. If all else fails, contact Disney+ or Sky for further assistance. Youll get the Signal Test Menu. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Now, check if you can stream on your Discovery Plus app again. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Welcome to the Digital Spy forums. And in other cases, its because your Sky box is glitching or outdated. Once done, turn ON the TV and the Sky Q box. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. More likely than not, itll be up and running again by tomorrow. 2. If you're still experiencing video playback issues, please try these steps: Close discovery+. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. 3. Now, download and install all the updates available here. Turn off all devices connected to the Sky box (this might include your router and TV). Wait for the Discovery Plus on your Sky Q to activate. You can only log in to Discovery Plus with the help of a mobile device or a PC. After logging in, head to this pairing page . Now, the app itself doesnt have a designated page that shows the status of its servers. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. 4. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Note: This process will work regardless of the model or brand of your TV. Another troubleshooting step to follow is to power cycle your TV. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Put the onus on discovery to sort it out. How Do I Activate Discovery Plus on Sky Q? This is so weird. Power OFF your Sky box using its physical power button. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. I have the same issue. See, even the most advanced components of technology have their limits. You will be given a QR code and scanned with your phones camera. Turn off and then and then restart your internet modem and router. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Because while devices like your Sky Q box can indeed work for long hours with no issues. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. See, Discovery Plus has specific minimum Internet speed standards. You should check your internet speed. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. You can check your internet connection using. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Browse or search to find help, or start a new discussion on Community. If you are facing issues with it, you should try updating your Sky Q box. Disney+ has 24 hour customer service via phone or live chat. Now, you will see a 6-digit code on your Sky Q Code. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. See how to get discovery+ on Sky Marketplace. 3. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. You need a stable internet connection to use Discovery Plus on Sky Q. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Sky Q and Discovery Plus have an official partnership. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Stay on the screen with the QR code while you grab your phone or computer. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Now, these steps only apply to Sky Q devices. It might be the reason why your Discovery Plus isnt working. thanks Report post Post 1 of 5 Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Go down to Settings but dont press select. Head to theSettingsof your Sky Q Box. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Your TV itself may be the 1 having software or firmware problems. Go to the apps rail, select discovery+, and then select Sign In. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Open the app from the apps menu, or say Get discovery+ into your voice remote. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". This should fix the issue, and you can use Discovery Plus now. Discovery. This will tell you whether there is any issue with the servers of Discovery Plus or not. Need a refresher on how you can do this process? I've already got Discovery+ on my devices and a Discovery account! Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Press Home on your Sky remote and then select Settings. I also cannot open the website required to relink. Now, its worth noting that there are different ways you can restart or reset your TV. Apparently You now have to pay 4.99 a month. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. All you have to do is reset your TV to remove any glitches or bugs currently on it. Restart your router if the internet is still slow. Don't forget to activate your discovery+ account once you've signed up. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. See, there might be an issue with your Discovery Plus account. 4. Go to the login page of Discovery Plus. Open the app from the apps menu, or say Get discovery+ into your voice remote. If you are facing issues with it, you should try updating your Sky Q box. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Outdated systems are more likely to crash and have bugs. 4. Now, plug in the TV to the power source again. Current problems and outages | Downdetector. But similar to what you did on the previous fix. Bring your router close to your TV.Connect your TV to the router through a wired connection. If youre using Wifi, try to put your TV and router in the same room. Now, if you get a number higher than 4 Mbps, proceed to the next fix. To log in to your Sky Q set-top box, do the following. Type 0 0 1 and then select to open the hidden menu. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. 2021 Discovery or its subsidiaries and affiliates. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Input the code you see on your TV to the website. From the hidden menu, scroll down and click refresh apps. Connect your TV to the router through a wired connection. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Then, if you havent already, you should activate your account on the app. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. You can continue using your account - and you can now watch sports too. A page will appear that will show you the cost of the Discovery Plus. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. See, unlike other streaming platforms inside your Sky box. To power cycle your TV, follow the steps given below-. P.S. Next, log in to your Sky account. Turn off your Sky box directly at the mains. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. Editors pick: How Often Do Smart TVs Update Their Software? This will tell you whether there is any issue with the servers of Discovery Plus or not. After doing so, you will be headed to the Sky website. 7 straightforward solutions to fix this problem. 2. Not familiar with what that is? Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. This will tell you whether there is any issue with the servers of Discovery Plus or not. Using a mobile device or PC, open your browser. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. On your Sky device, go to apps and open the discovery+ app. Input the code you see on your TV to the website. If youd like to join in, please sign in or register. You should check your internet speed. Connect to a different network if you still face issues with it. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Restart your router if the internet is still slow. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. You can check your internet connection usingFast.com. Disable the ad-blocker or any other browser . Once you do that, unplug your TV from the power source. You can continue using your account - and you can now watch sports too. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows But unfortunately, this doesnt guarantee that theyll always work well together. Sky needs to contact Discovery +. Go restart your router by unplugging it and plugging it back in again after a minute or two. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Makes decisions re renewal of contract easier anyway. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Check if Disney+ is working now. They can still get overloaded and overwhelmed with their tasks over time. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. You have entered an incorrect email address! (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Save my name, email, and website in this browser for the next time I comment. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Go down to Settings but don't press select. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Or worse, it can even stop working altogether. 3. And either way, only representatives from these respective brands can fix this problem. But luckily, there are many 3rd party websites that you can use to. (EASY FIX! Hover over settings. If the internet is stable, it is not the reason for facing this issue. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Select 'Get discovery+.' 3. The above guide helps you with Discovery Plus Sky Q activation. And while thats somewhat true, its not entirely accurate. Check that all the lights on the Sky box have completely disappeared. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Registered in England. You need a stable internet connection to use Discovery Plus on Sky Q. On average, new discussions are replied to by our users within 90 minutes. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows To power cycle your TV, follow the steps given below-. However, fortunately, its very simple to get gadgets working correctly again. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. However, if none of these tips boosted your Internet to 4 Mbps. "Contact your provider to find out how to watch". Go to the apps rail, select discovery+, and then select Sign In. You can move to the next troubleshooting step in this article. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Press the Services button on your remote and then the 4 & 6 buttons. I've already got Discovery+ on my devices and a Discovery account! Now, download and install all the updates available here. You might have to sign in to your discovery+ account again. Hover over settings. !? Slows down the internet is still slow seconds and plug it back in again t synchronise SkyQ. It was asking me to activate on how you can use Discovery Plus persists or not on other devices Amazon... Devices, i recommend doing it through power cycling simply means unplugging your and. Access discovery+ through the Sky box directly at the mains router through a wired.! Download and install all the lights on the TV and router extremely skilled at related! Go restart your router by unplugging it and plugging it back in again result itll! 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