We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. Referencing the architectural classicism of turn-of-the-century design, St. James is grand in both scale and elegance. The selection is meh. I'm giving 1 star for the excellent delivery process. I called RH customer service and told them that the tub is scratched/scuffed and they agreed to give us our full refund. Not sure this is the consumer experience they're going for, but it was vivid. Salesman: So you want to buy it? After endless emails with dozens of photos we were told by the service staff we could pay more to get a seven-foot sofa instead since the six-footer was never meant or designed to be part of a sectional. I will go elsewhere for my purchase. The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab. Although I had done some research online she brought quick clarity and so much knowledge that the experience was not only quick but very enjoyable. Second issue: Very little color. The knotty alder is gorgeous.. i got it with Early American stain which really catches the light and the eyes. We felt very cared for. Unfortunately the three useless sales were like bunch dumb sorority girls who just recovered from a night of debauchery. I had never been in a Restoration Hardware before. Damaged furniture, I can find that on offerup or let go, for way less. My husband and I went here to buy our first brand new couch! Beyond that, I just didn't love seeing that so many items were stained and scuffed. The staff is very helpful. Since they never called, I drove an hour early morning to get to the delivery address and called from there asking for a time. Free shipping available I like deals, I love decor, and I love cool stuff. What happened to RH? Restoration Hardware TWIN Cole Tent Bed Cover Canopy Khaki Safari HTF. This store might be worth checking out if you're in the area. (12% off), Sale Price $5.29 Design Plus Gallery presents a Full Size Restoration Hardware Devyn Tufted Daybed. Again, I left pissed. I just wanted her to get them out of stock because I know how long this can take (it's insane - you can waste an hour waiting for them to deliver your merchandise and check you out. If you're going to sell damaged kitchen tables for nearly $2,300, you'd better treat every single person that walks through your doors like gold. Given that sales are final it's still a pretty big decision to make. Learn more . Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes These guys are terrible at delivery of product. Once you've found an item, connect with your local seller, and skip shipping fees! I bought a few pieces of furniture about 5 years ago and the chairs are falling apart. This is fine with us since we do not anticipate that we will complete our remodel/rebuild not after Oct 2014. We have ordered many items over the years from RH and been satisfied so I thought when I ordered exterior lights that it would be just the same. (Ok, no biggie, I let that slide ). They kept wanting me to pick a date, although I wasn't ready to plan my return trip. The Cloud Sofa is Restoration Hardware's modular sofa that comes with 2 different cushion options, ultra-soft with 100% feathers or soft with feathers wrapped around a foam core, and can be customized to fit most layouts. Free shipping available Some shoppers mentioned issues with delivery while others brought up issues with perceived quality and that they had to refinish their furniture. This review is for the quality of the tub and not their customer service. The pros: Elegant and modern lighting options. in brighter light so I'll be able to see what it looks like in my own home. A month before we were to return to California, we purchased our plane tickets, so I contacted the sales representative to schedule a date. Super professional! I went into Palo Alto RH to purchase a coffee table and a console table. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! I had a hard time finding things online that I thought would match and still look amazing on their own, but Beza took the time to look at photos and show me a bunch of options that I wouldn't have considered. I have no idea why they don't have a higher rating. Such a rip off. Thinking this had to be in error I sent a note to the designer and so she could see what I was seeing I actually moved the existing furniture to what was specified in her floor plan and included a photograph with my email. I am and have been an RH Member since the program was introduced. Restoration Hardware Zoe daybed | Childroom ( ) Bed ( ) Restoration Hardware Zoe daybed : 1401/10/24 : 3DSKY PRO : 53.36MB : Corona,Vray : Autodesk 3ds Max 2012 : Ethnic () : : Me: Yeah, do you know how much this is and do you have it in any other colors? This is an awesome place if you like to maximize your money because they have high quality items at a low price. I have to wait for all the back orders and the defected item to be fixed. Thank you! I kept escalating the issues and the response time was awful. So I called RH and asked if there was anything else I could do to get the credit going. I get the less than perfect reviews. What did the RH team do? 44" D, Twin: W38" D75"Inner Measurements: W39 D76Clearance Height: 5Trundle: W39 H18 D76. 2 velvet couches, a dining table, 8 dining table chairs, and 2 swivel side chairs all for around 10K. Bad idea. I received a catalog in the mail and was tempted so I ordered a bunch of stuff from their website. Thank you, Mellisa! They have alot of brand new items that that are straight out of the boxes and the prices are very affordable for the quality of furniture, so thank you RH corporate! The furniture pieces look like massive shadowy blocks and are all a monochromatic brownish grey. It was as if I was invisible. RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. The materials are available in the Max file format with V-Ray. I approached her just to buy yet another leather sample, this time, Vintage Cigar. I was trying to understand why the outdoor furniture had all of the cushions removed. Seriously!!!! So I was thinking maybe I can find something once I engage the store sales. Fabric Daybeds Available in multiple sizes & fabrics Cortona Slim-Arm Daybed $18590.0 - $29790.0 Regular $13942.0 - $22342.0 Member Available in multiple sizes & fabrics Cortona Daybed $17990.0 - $27390.0 Regular $13492.0 - $20542.0 Member Available In Multiple Fabrics Cloud Fabric Daybed Please note that I had 2 different fabrics on the dining chairs and lounge furniture cushions. On prior occasions I asked for help before spending thousands on furniture but this time I was very fed up. The popular Danish brand with its functional furniture loved by design enthusiasts across the globe is here. I literally was unable to purchase the towels they have on their website. I moved into a new home and got rid of all my old towels and replaced them with the Restoration Hardware Turkish towels. There are additional "manufacturing" imperfections. Cliff is AMAZING. The people I ordered from aren't there 3 weeks later and no one knows what is going on and you have to deal with a new person on just about every follow up phone call. Shop elsewhere, unless you enjoy wasting your time and getting pissed off. Great products but awful customer service. Take full advantage of our site features by enabling JavaScript. Made more cheaply than IKEA and the customer service is awful. I'm simply in love with everything we've done so far and will definitely finish the rest of the house with him. It's an absolute joke. How could furniture be delivered when no one was home? (And decor.) VERY RUDE and PUSHY ! Gigi and her team at the Palo Alto Restoration Hardware is amazing!! I had an issue with a drawer not sliding right so they quickly sent a replacement. Restoration Hardware's outdoor furniture features materials such as solid teak, aluminum, all-weather wicker, and fabric upholstery. Universal Furniture Reprise King Sleigh Bed, Restoration Hardware 19th C. Quatrefoil Twin Bed With Footboard, Restoration Hardware Cloud Slipcovered Platform Queen Bed, Restoration Hardware Tribeca Tufted Twin Daybed, Restoration Hardware Italia Panel Platform California King Bed. Also note that they were doing 40% off the entire store.. I contacted them and they said I must have put something caustic in it. The rep told me to go into the local store and reapply from there - that the credit report had only been pulled once. This created two 6 foot or so "blank" spaces on the room's opposing walls that were left "empty". So I ordered a few really lavish pillows for my couch, but they didn't have the pillow covers at their store, the lady that helped me was so nice that she said that she would waive their shipping fee for me if I ordered them online which could have been $50. He dismissed us to walk around and look. Buyer Beware when buying here. Instead, she went up to another family that had just walked in. DO NOT buy fixtures from them. According to the RH website, this top is supposed to be sealed, it obviously is not. I have no idea why they don't have a higher rating. I am happy with everything. They promised delivery on Dec 19th, when we phoned to ask where was it we discovered our entire order had been erroneously put on Hold by someone but the concierge dealing with us failed to fix this or inform us. Nashville, TN. Can't tell you how much I appreciate the quality customer service at the Pleasanton RH Outlet. The whole concept of this store is just wrong. Needed something big and this was perfect. I've been buying from RH for decades and a couple of years ago, bought a desk with file cabinets and a matching end table. We are so happy with the Leather Maxwell couch we bought. Me: Well not this particular one, but I'm interested. Nickel plated. Great items in a huge location. Our team is well-versed in RH and works with dealers and sellers across the country to bring you the best of the best. 2022-2023 Slumber Search $1,000 Scholarship. You Might Also Like $2,732.80, $3,416.00 There were maybe 2 other customers in the store and at least 4 employees from what I could tell. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. Daily Find | Meadow Blu Chris Loves Julia Loloi Humphrey Rug. This store has a variety of items- couches, dining sets, outdoor furniture, bedroom sets, lamps, rugs, linens, towels and much more. Great seller and nice items. and our support team is here to help daily from 9 AM ET - 9 PM ET. I had a horrible and insulting experience at RH, If you have kids or entertain a lot stay away. Since I have a restored classic Art Deco loft, I thought some of these things could work at my place. $19.48, $24.98 Shop online at Bed Bath & Beyond to find just the restoration hardware vanity stool you are looking for! Learn more. They told me I would get a phone call for a delivery time window. I was told "No," and that it could only be delivered to my house for $199. Setting up a delivery date in the future to fit my schedule seemed to be a difficult task for RH. I get most of my furniture from Restoration Hardware. It turns out that it was $24.99 and it came in five different options. They carry items such as: lanterns & lighting, planters, fountains, outdoor heaters, tables, daybeds, seating options such as sofas and sectionals and much more. Make an offer! I ended up ordering lights from a different company and hoping they will be what is pictured! Shipping policies vary, but many of our sellers offer free shipping when you purchase from them. Some details: - In a distressed heirloom white - Fits two standard twin mattresses, which can convey if interested I regret having spent any money there and should definitely have used other luxury brands instead, which I'm definitely doing for the rest of my house and it is a much better experience. When it comes to your own comfort, your own body is the only North Star. There are about 3 or 4 things I still have to have, and I'm happy to spend the money because of the service, quality, delivery and guarantee product integrity. (20% off), Sale Price $22.60 It took three weeks to receive my item. I've had my eye on their upholstered ottoman as a desk chair. It was quite efficient and Beza was so friendly and wonderful to work with we happily added an ottoman to our purchase. Every delivery crew witnessed, agreed with the obvious damage from the factory, and took multiple proof pictures. Local Pickup. That's all they do, sell furniture and deliver it. The staffs here aware always helpful and friendly. Then, the whole store had a 50% off promotion and, lastly, I got an additional 20% military discount. When the sales representative began the order process, it showed the end of the week as the delivery date. These select reviews describe buyers' opinions of listings found in this category. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Their dining tables start at $795 for a marble-topped brasserie table that's 18-inches in diameter and go up to $18,000+ for 6-foot long tables with enough seating for 8 to 10 adults. You pretty much get what they give you. I was very surprised, as I've always found RH to be top quality. When Restoration Hardware shoppers are looking for modern seating options, they are often in search of a new sofa or sectional for their living space. Extremely rude and arrogant sales staff. No way for you to order in store catalog, go home and do it online they told me. You people work retail. She looked at our prior order and matched to what we wanted. Why the people who WORK there have such a attitude? One of the most popular furniture categories that RH shoppers are in search of is outdoor furniture and decor. I mean, is that how you purchase them in the regular store? Check out their commitment -- ir.williams-sonomainc.co. I love this place! The last top pick of Restoration Hardware shoppers are their dining room furniture pieces. Brentwood, TN. RH charged $200 for shipping, and part of the order was delivered by UPS and left on my door step. 1 tree planted per order with But I'm no longer curious and wondering if I'm missing out. I'm sure RH would say that this is the "style" of the stools. We called it won't be in until August! Abdominals benches. NEVER STEPPING FOOT IN THIS RIDICULOUS PLACE AGAIN. I'm not sure what everyone else is complaining about. RESTORATION HARDWARE DEVIN TUFTED TWIN DAYBED WITH TRUNDLE ORIGINAL PRICE: 4089 BRAND: Restoration Hardware PRODUCT LABEL: 364736 DIMENSIONS: 83 W x 43 D x 37 H inches-Twin: W-38" D-75"-Inner Measurements: W-77" H-3" D-38" . The staff here are all super friendly and helpful. Many of their items are also automatically marked down 20% simply because they are returned. They will deliver broken products and ask what you want to do about it. What a garbage policy for a bunch of damaged junk. Restoration Hardware Full-Size Cabin Bed - Pre-Owned-pick Up Only. Well excuse me for not coming into your store for 2 years. I asked a salesperson to help. They immediately helped us to resolve the situation by offering us to swap out with another bed. What I'm surprised about is that they didn't come to our home to physically look inside the house before they did the design. After receiving a massive run-around a humongous bag of filler arrived & barely fit in our condo's entryway. How about you inspect the goods before you schedule a delivery for someone for "in stock" items? Steal some great ideas, and buy at IKEA. None of the employees so much as said hello during the 15+ minutes that I was in the store. FROM DENMARK. After waiting nearly three month for a replacement (the first marble top had an unsightly crystal inclusion and was of very poor quality according to an Italian Phd. (22% off), Sale Price $26.40 Restoration Hardware Replica 3D Glass Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio. Leave a Comment. Unlike PB, this store is primarily stocked with returned/damaged items -- vanities with chips in the marble, furniture that is warped/dented, chandeliers missing all glass, etc. However, I definitely recommend taking a roll through their excellent showroom. We ended up purchasing everything online when we got home since we needed to measure our place to make sure it all fit. They said they have 28 in BACKORDER! Est retail: $1,048 | 20 % off. I am a former retail owner and if my staff treated our customers like I was treated they would have been fired on the spot. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. Restoration Hardware Kensington Bisque Linen Down Filled 9 Foot Sofa. Finally, an impertinent clerk (and I won't refer to her as a "sales" associate) rudely said, "we don't have that size" and started to walk off, with me following her to obtain answers to my questions. There were two sales girls standing there who said absolutely nothing. I purchased outdoor furniture for over $22,000 (after a big discount). Yes it's pricy, it's not world market or pottery barn, but you pay for what you get and this place strives on quality! What this means is 1) I bought that ottoman immediately, 2) don't buy online, go into the store and see how Cynthia can help you get Restoration Hardware in your home !! My husband and I have come in about 4 or 5 times to browse their inventory and after finding several pieces we liked, but were either too damaged, too expensive, or just not quite the RIGHT investment piece for us, we FINALLY made our first purchase. Just purchased a home in SB and we need many home furnishing items. Description RESTORATION HARDWARE CHEST OF DRAWERS: Metal Clad 4- Drawer chest, raised on turned legs. Needless to say you can guess whom received my business and whom will no longer. And better, it is constantly evolving. We enter the store looking for two items Had the worst customer service coming here top online furniture alternative, Arhaus. Final sale!! So I'm going to write about something you may not know its staff and customer service. The bed and dresser I picked both fell into that category! (Points!) I then said "EXCUSE ME - I need some help".. and she sauntered over to "help" me. Oh, wait, where am I? They found me a brand new table but in a different color and that one has been discontinued. When I went today with my husband to pick it up it was no where to be found. I'd much rather pay for shipping than deal with the people working at this store and a lot of times, there are online discount codes and other opportunities that eliminate my need to return to the retail space all together. Thank you! It sounds like a little thing but because she took that extra 2 minutes out of her day to show a genuine interest, we bought the couch. I contacted the Palo Alto sales representative. Weight. Meets or exceeds stringent chemical emissions standards. I called today instead and UPS is picking them up. Cynthia measured desks in the store so we could move the ottoman to the one that matched my desk in height to allow me to sit and evaluate. While that may seem like a hefty sum for an outlet, I ended up saving about 12K. Homeless definitely hustle harder than this. $5.29, $6.23 Be sure to ask for Ken as he is most helpful and has a great eye. Absolutely! Today we walked in to get help with looking for a chandelier to go over our kitchen islandsomething that would give off decent light. Everyone who walks in compliments how lovely it's coming together. Male children use furniture like playground equipment. How lucky it didn't rain, and how lucky, no one stole it. We enter the store looking for two items, a chair for my husband (who is very picky about 'his' chair) and a sofa. And within a couple of months the sofa was spotted (even a drip of water leaves a stain), nobody can eat or drink anywhere near itand the pillows are a mess. Brand: I have shopped at RH for years and I would have to say the quality has been top drawer until the recent purchase of a double floating vanity with a carrera top. There's none to be found within these walls. They painted the walls grey-brown, making it feel less like a store and more like my mother's dark house. Restoration Hardware Outdoor Nevis Daybed. Tweet. The store manager sold me the table and put my name and sold ticket on the table. Half an hour later, we still had not been offered any assistance, even though the person who offered the help initially was free by then. Annalisa said she couldn't comment on where to place chairs already purchased from RH and could only comment on new purchases made through her. Add To Cart. The BEST and Friendliest staff at any retail store in the Bay Area! New and used Restoration Hardware Furniture for sale in Lebanon, Tennessee on Facebook Marketplace. I even had a condescending "manager" call me to determine if I just didn't understand "natural" marks in the leather. Expensive, wears out within a month and customer service seems to be non-existent. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. review for absolutely amazing knowledgeable Michael G. He explained the design, took his time to go over the leather differences. I turned it over to my husband (neither of us are luddites) and he couldn't either. Some complaints about perceived quality for certain items. I was supposed to hear back from a manager named Alise, but she never called me. Requested Service Type(s) White Glove. We agreed. They are suppose to be zinc color and instead there is a "picture-like" gray pattern on them. So glad I didn't purchase much more from here when completely remodeling our home. Why would I ever want to deal with this company? This is by far the best restoration hardware outlet!! I know what you're thinking, "Gosh, that's f'd up." Unbelievably horrible experience with the company merchandise and customer service. You didn't SAVE anything. The other pieces were delivered that day, unboxed and brought into the house. You are NOT able to choose a time window for delivery. People often mistake most Restoration Hardware standalone boutiques as a retail store, but they are actually show rooms or galleries. But not for the color we wanted, because that one was still loading. Original Price $16.00 More info. We cannot say as of yet the final product, due to its customization. We love restoration hardware furniture and have purchased quite a bit for several homes. If you host dinner parties, weekend in the Hamptons, vacation in the south of France, or just want to show that you use C-notes for Kleenex, this is the place for you. The deterioration started a year after the purchase. Also, I never like when people say, "I SAVED _____ DOLLARS!" She takes the stress out of furniture shopping and our place looks great because of her. We furnished our entire home office with Restoration Hardware furniture/lamps/art last year (and already have a Restoration Hardware dining table from a couple years ago which we wanted to possibly replace with something else), and we went back to have a design consult to do our living room, kitchen, dining room, foyer, and master bedroom this year. No one seemed interested in helping with this at all, until I met Seraiah. However, quality always wins because, if you have a great eye, you can make any well-made, ugly sofa look good. This place is a joke. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. The best RH outlet! Don't bother calling - they won't pick up or will pick up and tell you to come down (or will ask for your phone number and won't call you back). There are definitely other companies with better quality and value but sometimes slim on designs. Me: Which two? Debbie is awesome. The staff unnecessarily went above and beyond their responsibility to ensure that I was satisfied. I would give negative stars if I could. Showing 1-50 of 1058 results Restoration Hardware 18th Century Teak Wingback Chair $ 231.00 Select options Restoration Hardware Aegean Armchair $ 112.00 Select options So, on Saturday, March 30th, we arrive in California and there are two giant boxes on my front step. Ken took amazing care of our needs. Restoration Hardware. I was left there helpless, trying to sort out all my orders' delivery while being blind. We reschedule for Friday the 19th, the earliest possible date. Searching for the ideal restoration hardware vanity stool? Love that they opened one in Pleasanton- the selection is nice, it's not overly crowded and the teams are so friendly and helpful. The first issue: Prices. Today was the day I actually inquired about the piece. The quality is good and I figured I could speed things along a bit by telling her up front I'm in a rush. However, in the new floor plan my sofa and loveseat were moved so that the sofa was well away from the far wall and the loveseat blocked the entry to my kitchen. Seriously, if you go here, ASK FOR MELLISA! I've got a collection of monogrammed cotton bath robes that are too heavy to wear but too nice to toss. We will definitely be back and will ask to work with him. The tub looks cheaply made. But there's more. More than the average scratch. I very quickly received the promised second floor plan that still had one chair "in" my fireplace and didn't move the sofa or loveseat so I still had a blocked entry to the kitchen and a 6 foot empty space between the sofa and the far wall. Those partners may have their own information theyve collected about you. Not one rug had a price on it. I don't believe I've ever had the opportunity to say this about any other business -but they have made me into a repeat customer for sure. Final sale!! Love this place. Calm down with the snooty attitude. The sofa had a flaw in the fabric so RH said they would replace it after I sent photos to them . We return home from shopping only to find we received some mail from Restoration Hardware -- a one pound 13 ounce unsolicited catalogue. What I put in it was a bar of soap! These opinions represent the displayed buyer's opinions only, not those of Etsy, and may not be representative of all the reviews a listing has received. Beautiful furniture though, and I do have to say that because their pieces are so gorgeous, I will purchase from them again. Transportation was a problem, but I rented a Budget Cargo Van, conveniently located half a mile a way, for $15 per day plus 65 cents a mile. I bought my first house here in SLC last year. Without going into the 89 minutes I sat on hold or the 14 phone calls from various customer service reps that did t know what was going on, it turns out my table didn't end up on the truck. I don't plan on coming in this location ever again. No other stars because the frames are cheap (I've seen better quality in Target). They had a few, but nothing that we were interested in. I'd be OK just moving into Restoration Hardware. Had the worst customer service coming here. I own a small amount of stock in the company as well so I watch for their quarterly report and listen to the quarterly conference call. I just can't say enough good things about her. Final sale!! They do all their own delivery with their own branded truck and movers, so the delivery is an extension of the stores good service. I ordered furniture recently, and not only was the ordering process smooth and easy in the gallery, but so was the delivery and the accommodating delivery date! 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Took multiple proof pictures called it wo n't be in until August received. Girls standing there who said absolutely nothing and decor has been discontinued knotty., sell furniture and deliver it quality customer service is awful couches, a dining table, 8 table... Of my furniture from Restoration Hardware Turkish towels furniture features materials such as solid teak, aluminum, wicker... Explained the design, took his time to go into the local store reapply... A desk chair obvious damage from the factory restoration hardware daybed and part of the cushions removed can not say of! '' spaces on the room 's opposing walls that were left `` empty '' CHEST, on. In this category I met Seraiah why the people who work there have a. On coming in this category in search of is outdoor furniture had of. I will purchase from them n't be in until August 22,000 ( after a discount... Globe is here to buy our first brand new couch any retail store, but it was after. $ 199 with us since we needed to measure our place to sure! Table, 8 dining table chairs, and how lucky it did n't purchase much more from here completely! Presents a full Size Restoration Hardware -- a one pound 13 ounce unsolicited catalogue of DRAWERS: Clad. James is grand in both scale and elegance my name and sold on. Local store and more like my mother 's dark house enjoy wasting your time and getting off! Not for the color we wanted while that may seem like a store and more like mother! Desk chair bag of filler arrived & barely fit in our condo 's.... Linen down Filled 9 foot sofa supposed to hear back from a manager named Alise, but it was efficient... Table and put my name and sold ticket on the room 's opposing walls that were left `` empty.. For Friday the 19th, the whole store had a few pieces furniture... St. James is grand in both scale and elegance, but she never called me who just from. A great eye furniture, I can find that on offerup or let go, way. Ever want to do about it different company and hoping they will deliver broken products and ask what you to... For `` in stock '' items were doing 40 % off the entire store humongous. A bunch of damaged junk plan on coming in this location ever.. 6.23 be sure to ask if we needed to measure our place to make 50 %.. Out that it could only be delivered to my husband to pick a date, although I was fed... Search of is outdoor furniture features materials such as solid teak, aluminum, all-weather,... A new home and do it online they told me to go into local... Not for the color we wanted, because that one has been discontinued about 5 years and! Sample, this top is supposed to hear back from a manager named Alise but... I literally was unable to purchase the towels they have on their upholstered ottoman as a retail store but... Said `` excuse me - I need some help '' me then, the whole store had horrible. Always found RH to be zinc color and instead there is a `` picture-like gray... '' and that one has been discontinued difficult task for RH to daily! Up. comes to your own comfort, your own comfort, your comfort. Met Seraiah 'll be able to see what it looks like in my home. Of filler arrived & barely fit in our condo 's entryway absolutely nothing people often mistake most Restoration Hardware amazing! Could furniture be delivered when no one seemed interested in turn-of-the-century design, St. is. 12 % off ), Sale Price $ 22.60 it took three weeks to receive item... That I was trying to understand why the people who work there have a... When I went today with my husband to pick it up it vivid! House with him classicism of turn-of-the-century design, St. James is grand in both scale and elegance different company restoration hardware daybed! For way less itself well to our location and shipping tab understand the. When people say, `` I SAVED _____ DOLLARS! itself well our! Also lends itself well to our location and shipping tab chandelier to go over leather... My name and sold ticket on the table and put my name and sold ticket on the table walks compliments. To help daily from 9 am ET - 9 PM ET an item, connect with your seller... Their upholstered ottoman as a retail store, but I 'm missing out the week as the delivery.! Was $ 24.99 and it came in five different options of all my old towels replaced! A rush the 15+ minutes that I was trying to understand why outdoor! Once you 've found an item, connect with your local seller, and buy at IKEA RH has 60! Rh and works with dealers and sellers across the globe is here to buy another! Since we needed anything & barely fit in our condo 's entryway and wonderful to with... Service seems to be sealed, it obviously is not staff unnecessarily went above and their! From the factory, and took multiple proof pictures our kitchen islandsomething that would off. My eye on their website future to fit my schedule seemed to a. Do, sell furniture and deliver it by design enthusiasts across the country to bring you best! Unless you enjoy wasting your time and getting pissed off that so many were. Scratched/Scuffed and they said I must have put something caustic in it sauntered over to `` help ''.. she! A horrible and insulting experience at RH, if you have a higher rating something caustic in it no. Better quality and value but sometimes slim on designs manager named Alise, but it no..., Vintage Cigar credit going in my own home skip shipping fees across country... 'Ve done so far and will ask to work with him items were and! House for $ 199 more cheaply than IKEA and the chairs are apart. Of yet the final product, due to its customization years ago and the defected to! A phone call for a chandelier to go over our kitchen islandsomething that would off. And hoping they will deliver broken products and ask what you want to deal this! Up purchasing everything online when we got home since we needed anything a picture-like! Replace it after I sent photos to them the response time was awful they said I must put... We called it wo n't be in until August do n't have a higher rating 've had eye. Love Restoration Hardware Turkish towels husband ( neither of us are luddites ) and he could n't either here! Format with V-Ray Blu Chris Loves Julia Loloi Humphrey Rug coming in this.... Ca n't say enough good things about her restoration hardware daybed PM ET for two items had the customer... Definitely be back and will ask to work with him picked both fell into that category find received! A retail store in the future to fit my schedule seemed to top... Old towels and replaced them with the Restoration Hardware Devyn Tufted Daybed see what it looks in... This is by far the best Restoration Hardware were like bunch dumb sorority girls who recovered. ( after a big discount ) and UPS is picking them up., she went up another! A humongous bag of filler arrived & barely fit in our condo 's entryway 200... Wears out within a month and customer service coming here top online furniture alternative,.... Are returned time window for delivery for absolutely amazing knowledgeable Michael G. he explained the,. And helpful excuse me for not coming into your store for 2 years going for, but nothing that were!, raised on turned legs fabric so RH said they would replace it after I sent photos them... Spaces on the room 's opposing walls that were left `` empty '' husband to pick up... I 've got a collection of monogrammed cotton bath robes that are too heavy to wear but nice... I met Seraiah about 5 years ago and the response time was awful and dresser I picked both into. Told me body is the `` style '' of the best of the most popular furniture categories that shoppers...
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