You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. 11.6 To claim a refund under clause, 11.2, 11.3, 11.4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. Sorry we couldn't be helpful. 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. Re: Possible to change ticket dates at Universal and Disney? No. This clause does not affect the terms of any clauses specifically providing for a right of refund. Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. 6.4 If you are a business seller and are registered for VAT, you acknowledge and agree the price you set for each Resale Ticket is inclusive of any applicable VAT. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. Administrative and handling fees of 2.5 per ticket apply. In particular, you must not dispatch tickets using a non-trackable service and/or hand-deliver tickets to the buyer under any circumstances whatsoever. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. You can list your tickets by simply logging into your Ticketmaster account and clicking on the "sell" button on your order. Hit 'Sell'. Terrible system I will never buy tickets through Ticketmaster again. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. Remember, the receiver's email address must be different to the sender's email address. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? Exchange Your Tickets Know before you exchange: Subscribers can exchange tickets with no fee beginning April 19 at 10am. What if I can no longer attend my event? 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. The term ". Youre better off just contacting Universal because theyre the official path. I don't think it's ask him too much Read full review of Ticketmaster Helpful? 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . 4. 15.9 Please note that we do not tolerate aggressive or abusive behaviour towards our staff or representatives, or unreasonable demands or persistence being used (including any threat, abuse or harassment towards our staff or representatives in any form or any media). When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. We are changing the way you register and sign-in to the StubHub Community. You can transfer as many tickets as you like. Can I exchange my tickets to another performance? If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. New support ticket . 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. Your guest will need a . 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. Why TicketMaster Changed (or downgraded) My Seats! Set the price. BUYER TERMS (BUYING AND USING RESALE TICKETS). Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. What is a CluedUpp event? What happens if events are postponed or rescheduled? Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. How do I access and manage my game tickets for 2021 season? All listings, sales and purchases are subject to the applicable version of this Ticket Exchange Policy that was published at the time of listing, sale or purchase. Select CANCEL TRANSFER. 5.1 When a buyer confirms that they want to purchase any Resale Tickets and makes payment, the order will be processed, and you will receive an "order confirmation" notification. 15.2 If you have any queries or complaints regarding your listing, sale or purchase, please contact us using our. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. Selling Tickets. no invoices, letterheads, business cards or compliments slips etc.). As long as your tickets have not been sold, you can remove your Exchange listing at any time. Extraordinary circumstances. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. Ticketmaster offers the unique concept of Fan Guarantee. Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. 3.5 Please note: We facilitate sale/purchase transactions between buyers and sellers, we are not a party to the sale/purchase contract between a buyer and a seller of any Resale Tickets. Administrative and handling fees of 2,5 per ticket apply. 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). (e) You must not list duplicate, counterfeit or stolen tickets. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. We'll let you know if you qualify when you submit your request. Please note, some complaints can take as much as 28 days to resolve. Instead, it sat on your. Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. 5. If you can't exchange your tickets, you may be able to sell them. 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. A lack of Penn State's own Student Ticket Exchange makes such a venture even tougher for students. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. (c) if the delivery method is changed to e-delivery, you will be required either to (i) ensure that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event; or (ii) provide a valid email address and ensure that you are able to receive delivery of the Resale Tickets by email, 10.9 It is your responsibility to check your Resale Tickets immediately once they have been delivered as mistakes cannot always be rectified. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". Yes, it is possible to exchange Ticketmaster tickets for a different date for same event if event is scheduled for multiple dates. We'll automatically reissue most tickets to the buyer. If you wish to upgrade a ticket, this can be done subject to availability. Depending on the ticket type, you will have a set period of time to utilize the rest of the days. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. Finding a ticket is no simple task especially following another year of dreaded ticket sales and that oh-so-awful Ticketmaster queue. In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. (g) You must declare yourself as a "affiliated seller" if you are: (i) a person who is employed or engaged by us; (ii) a person acting on behalf of a person who is employed or engaged by us; or. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. 0 0 Share If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. NetworkBuildz 2023. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. If a buyer does not opt to cancel their order, then the transaction will proceed as normal (and you (seller) will not be able to cancel your original Primary Tickets order in such circumstances). If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Find the ticket (or tickets) you no longer need. Select the ticket group you'd like to sell. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Sports Concerts Theater. Click the links below to navigate around or have a scroll and read it all! 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. We'll let you know if you qualify when you submit your request. It allows users to purchase tickets for concerts, sports events, theater shows and more such events. You did it! If you contact Universal and cant change your reservation, its probably because your ticket is invalid. Ticketmaster is a leading ticketing platform for live events or concerts. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. If in doubt about any of your tax obligations, you should seek specialist tax advice. Re: Possible to change ticket dates at Universal and Disney? The Truth About Admission Fees. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. For example, if you purchased Primary Tickets as Collector Tickets or with Ticketmaster gift wrap or if you purchased a car parking upsell, then these elements cannot be transferred and sold with the Primary Ticket using the Ticket Exchange (and cannot be exchanged or refunded except in accordance with our. 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). Please see one of our theatre managers if you have any questions regarding 3-D . If you want to change the date, you're usually going to have to buy brand new tickets for the c Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. How Can I Get Cheap Universal Express Passes? If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). You will also be notified of the price paid for the Resale Ticket when it was purchased as a Primary Ticket. Once you buy your ticket, that's your ticket. FRESNO, Calif. (AP) Mabu saunters across a grassy field and raises his long, gray trunk to wrangle food from a hole carved inside a large boulder, captivating the attention of a girl propped up on her father's shoulders. Are usually regular, dated tickets ( including VIP tickets ) you must not list Resale tickets only for. That & # x27 ; d like to sell them to you of any Resale ticket proceeds be... The Community in order to reset your password order confirmations, sometimes technical or other may! Sellers, avoid highly discounted tickets purchased as a Primary ticket similar ) is depending. And using Resale tickets ) you may be able to sell listing at any time when submit... An exchange ; ll automatically reissue most tickets to arrive as manage tickets. To time to utilize the rest of the price paid for the Resale ticket proceeds shall be made Adyen... 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